Diagnosis and Expertise
Our reporting allows you to track your expenses, whether reservations are made online or through one of our Travel Agents.
CTA Business Travel assigns you a dedicated representative to manage your business trips. Your travel agent knows your company's profile perfectly. It offers the best price and quality solutions, according to your needs over time.
- Evolution and breakdown of your business travel expenses
- Traffic distribution by airline, destination, and geographic area
- Fare class analysis
- Online and Offline Booking Analysis
- Economy statistics and optimization
- Destinations, traveler names, itineraries
- Name of the travel manager who approved the booking
- Date and invoice number
- Airport taxes
- Agency costs
The availability and flexibility of our teams allow us to meet all your requests and ensure expert oversight of your business travel.
A dedicated account manager
The Account Manager is your preferred contact with CTA Business Travel. It ensures the optimal management of your travel program. It also assists you in setting your priorities, implementing and respecting your Travel Policy and following up on your spending optimization goals.
Its goal is to find the best solution to comply with your company's Travel Policy while meeting the needs and expectations of your employees.
Advantages of the CTA Business Travel system
Your account manager constantly links the operational and commercial part of the agency. According to a defined periodicity, an account review is organised to comment on the statistics related to the activity of your account (reservations, subscription cards, adoption rates of online tools, etc.), the potential savings levers (travel policies, airline contracts, corporate hotel contracts, vehicle rental, etc.).
It informs you about technological, regulatory or commercial developments in our sector in order to feed your benchmark.
This account review includes recommendations for optimizing and rationalizing your travel program (i.e. setting up new processes or tools, setting up Online tools, training/awareness for travellers and/or assistants...).
Monitoring of the Agency's economic and operational performance indicators:
– The rate of application of your Travel Policy.
– Adoption rate Online.
– The rate of anticipation of reservations.
– Performance of your supplier contracts (subscription management, application of negotiated rates, ...).
– Savings realized.
– The Agency's quality of service.
Recommendations for optimization:
– Analysis of activity.
– Analysis of incident returns (cause, resolution, responsibility, impacts and improvement leads).
– Presentation of expenditure trends and ways of improving.
– Subscription management.
– Optimization of the rate of anticipation.
– Monitoring of jointly defined objectives.
– Training proposal for assistants and/or travellers.
A team formed according to your company's needs
Your interlocutors know the specifics of your company in terms of Travel Policy. The management of profiles (company, travellers) is updated regularly according to the evolutions (input-output of employees, changes in status...).
Our business tray is made up of versatile advisors with a comprehensive view of the entire process from booking to after-sales service, including billing management.
Members CTA Business Travel travel are business travel experts. They all have more than 10 years of professional experience.
Your personalized audit
Want to get a personalized audit of your needs in terms of business travel?
Our experts are at your disposal:
What is the difference between online and offline?
Before comparing these services, know that the ideal for a company is to make the most of the Online and Offline, juggle between these two modes, a mixed mode. To differentiate Online from Offline, see this page.
What are the savings levers?
Our customers have between 10 to 15% savings on their travel budgets. Our different savings levers are available on this page.
Quality and expertise of CTA Business Travel
Our customers do not have a commitment of volume or duration: only the quality of our service guarantees their loyalty. In Offline, our employees have between 10 and 15 years of experience and our 2 stage managers have more than 25 years of experience each. In Online, our team of technology consultants is at the forefront of innovation.
I want to benefit from the CTA Business Travel offer
I'm already a customer, how do I connect?
If you are already a customer with online access, click on the top right on « account ». You will be redirected to CTA Business Travel. If you do not have access online, contact us at 05 34 391 396 for help.
I'm already a customer. Flight/hotel cancelled/delayed, what to do?
