Business travel
CTA Business Travel provides services for your employees to support them throughout their journeys safely. We are very committed to the quality and continuity of services for travellers. The solutions developed provide concrete answers to each stage of displacement.
Before departure
The reservation solution developed by CTA Business Travel allows you to offer your employees the following features to optimally manage their travel:
- Synchronization of reservations on the calendar
- Access to all market offers: air, iron, hotels, car rental...
- Multi-display comparing different options
- Updating of negotiated and specific signage tariffs
- Travel profile management: subscription cards, loyalty cards, Grand Voyageur...
- Health and/or safety warning and/or warning contextualized according to location of travel
- Individual and personalized training in addition to collective training in society
During displacement
CTA Business Travel has a 24/7 hotline. This service at the disposal of your employees allows them, in accordance with your Travel Policy, to:
- Manage current travel
- Edit a trip
- Make new reservations (hotels, air, rail and vehicle rental) during Agency closing hours
- Cancel booking
- To be assisted in case of major event
A dedicated phone number will be made available to you, so that your employees travel in complete serenity.
After displacement
CTA Business Travel can set up a customer satisfaction indicator to ensure the quality of the services delivered, analyse the improvement axes and define the necessary optimization actions.
CTA Business Travel can also assist your employees in their claims to suppliers in the event of non-compliant services (air delay, loss of luggage, ...)
Your personalized audit
Want to get a personalized audit of your needs in terms of business travel?
Our experts are at your disposal:
What is the difference between online and offline?
Before comparing these services, know that the ideal for a company is to make the most of the Online and Offline, juggle between these two modes, a mixed mode. To differentiate Online from Offline, see this page.
What are the savings levers?
Our customers have between 10 to 15% savings on their travel budgets. Our different savings levers are available on this page.
Quality and expertise of CTA Business Travel
Our customers do not have a commitment of volume or duration: only the quality of our service guarantees their loyalty. In Offline, our employees have between 10 and 15 years of experience and our 2 stage managers have more than 25 years of experience each. In Online, our team of technology consultants is at the forefront of innovation.
I want to benefit from the CTA Business Travel offer
I'm already a customer, how do I connect?
If you are already a customer with online access, click on the top right on « account ». You will be redirected to CTA Business Travel. If you do not have access online, contact us at 05 34 391 396 for help.
I'm already a customer. Flight/hotel cancelled/delayed, what to do?
