Business travel support
CTA Business Travel provides services for your employees to accompany them safely throughout their travels. We place great emphasis on the quality and continuity of our services for travelers. The solutions we develop provide concrete answers at every stage of the trip.
Before departure
The booking solution developed by CTA Business Travel provides your employees with the following features for optimal travel management:
- Synchronize bookings with the calendar
- Access to all market offers: air, rail, hotels, car rentals...
- Multi-display comparison of different options
- Updating of negotiated tariffs and specific signage
- Passenger profile management: season ticket, loyalty card, frequent flyer, etc.
- Contextualized health and/or safety alert and/or warning based on travel location
- Individual and personalized training to complement group training in the company
On the move
CTA Business Travel has a 24/7 hotline. This service is available to your employees, enabling them, in line with your Travel Policy, to :
- Manage current trips
- Modify a trip
- Make new reservations (hotel, air, rail and car rental) during the agency's closing hours.
- Cancel a reservation
- Assistance in the event of a major event
A dedicated telephone number will be made available to you, so that your employees can travel with complete peace of mind.
After the trip
CTA Business Travel can set up a customer satisfaction indicator to monitor the quality of services delivered, analyze areas for improvement and define any necessary optimization actions.
CTA Business Travel can also help your employees to file claims with suppliers in the event of non-compliant services (air delays, lost luggage, etc.).
Your personalized audit
Would you like a personalized audit of your business travel needs?
Our experts are at your disposal:
What's the difference between online and offline?
Before comparing these services, you should know that the ideal situation for a company is to make the most of both Online and Offline, to juggle between these two modes, a mixed mode. To differentiate between Online and Offline, consult this page.
What are the savings levers?
Our customers save between 10% and 15% on their travel budgets. Our various savings levers can be consulted on this page.
Quality and expertise from CTA Business Travel
Our customers have no commitment to volume or duration: the only guarantee of their loyalty is the quality of our service. Offline, our staff have between 10 and 15 years' experience, and our 2 platform managers each have over 25 years' experience. Online, our team of technology consultants is at the cutting edge of innovation.
I would like to take advantage of the CTA Business Travel offer
I'm already a customer, how do I log in?
If you are already a customer with online access, click on "Account" in the top right-hand corner. You will be redirected to the CTA Business Travel online portal. If you don't have online access, please contact us on 05 34 391 396 for assistance.
I am already a customer. What should I do if my flight/hotel is cancelled or postponed?