Diagnosis and Expertise
Our reporting enables you to keep track of your expenses, whether booked online or through one of our Travel Agents.
CTA Business Travel assigns you a dedicated contact to manage your business travel. Your Travel Agent knows your company's profile inside out. He or she will offer you the best solutions in terms of price and quality, and will follow your needs over the long term.
- Evolution and breakdown of your business travel expenditure
- Traffic breakdown by airline, destination and geographical area
- Tariff class analysis
- Analysis of online and offline bookings
- Savings statistics and optimization
- Destinations, traveler names, routes
- The name of the travel agent who validated the reservation
- Date and invoice number
- Airport taxes
- Agency fees
The availability and flexibility of our teams enable us to respond to all your requests and guarantee an expert view of your business trips.
A dedicated account manager
The Account Manager is your key contact at CTA Business Travel. He or she ensures the optimal management of your travel program. He or she will also help you define your priorities, implement and respect your Travel Policy, and monitor your expense optimization objectives.
Its objective is to find the best solution to comply with your company's Travel Policy while satisfying the needs and expectations of your employees.
Advantages of the CTA Business Travel system
Your account manager is the constant link between the agency's operational and sales departments. On a regular basis, an account review is organized to comment on the statistics linked to your account's activity (bookings, subscription cards, adoption rate of online tools, etc.), potential savings levers (Travel Policy, airline contracts, corporate hotel contracts, car rental companies, etc.).
It keeps you informed of technological, regulatory and commercial developments in our sector, so that you can build up your benchmark.
This account review includes recommendations for optimizing and streamlining your travel program (implementation of new processes or new tools, configuration of online tools, training/awareness-raising for travelers and/or assistants, etc.).
Monitoring the agency's economic and operational performance indicators:
- Application rate of your Travel Policy.
- Online adoption rate.
- Booking anticipation rate.
- Performance of your supplier contracts (subscription management, application of negotiated rates, etc.).
- Savings achieved.
- Agency service quality.
Recommendations for optimization :
- Activity analysis.
- Analysis of incident feedback (cause, resolution, responsibility, impact and areas for improvement).
- Presentation of expenditure trends and areas for improvement.
- Subscription management.
- Optimization of the anticipation rate.
- Monitoring of jointly defined objectives.
- Training proposals for assistants and/or passengers.
A team tailored to your company's needs
Your contacts are fully conversant with your company's Travel Policy. Profile management (company, travelers) is regularly updated to take account of changes (entry/exit of employees, changes in status, etc.).
Our business platform is made up of multi-skilled consultants with a global vision of the entire process, from booking to after-sales service, including billing management.
CTA Business Travel's Travel Consultants are experts in business travel. They all have over 10 years' professional experience.
Your personalized audit
Would you like a personalized audit of your business travel needs?
Our experts are at your disposal:
What's the difference between online and offline?
Before comparing these services, you should know that the ideal situation for a company is to make the most of both Online and Offline, to juggle between these two modes, a mixed mode. To differentiate between Online and Offline, consult this page.
What are the savings levers?
Our customers save between 10% and 15% on their travel budgets. Our various savings levers can be consulted on this page.
Quality and expertise from CTA Business Travel
Our customers have no commitment to volume or duration: the only guarantee of their loyalty is the quality of our service. Offline, our staff have between 10 and 15 years' experience, and our 2 platform managers each have over 25 years' experience. Online, our team of technology consultants is at the cutting edge of innovation.
I would like to take advantage of the CTA Business Travel offer
I'm already a customer, how do I log in?
If you are already a customer with online access, click on "Account" in the top right-hand corner. You will be redirected to the CTA Business Travel online portal. If you don't have online access, please contact us on 05 34 391 396 for assistance.
I am already a customer. What should I do if my flight/hotel is cancelled or postponed?