Choose a business travel agency to take care of everything from A to Z
In the past, business travel agencies focused exclusively on travel organization. This mainly involved booking travel tickets and hotels. Nowadays, for a business travel agency, the development of Internet platforms has radically changed the way business travel is viewed and managed. Indeed, the services offered by a business travel agency need to be much more comprehensive, covering several areas: consulting, traveler care, cost optimization, internal communication and technological tools. CTA Business Travel, a business travel agency, has gained in importance by being aware of these new needs for both small and large portfolios. CTA Business Travel is part of Tourcom, Europe's leading business travel network.
A business travel agency is first and foremost a local partner
The business travel agency's role is that of a partner, attentive to the travel policies of the companies with which it works. For SME portfolios that do not benefit from an in-house travel department, the business travel agency has a real role to play as a local advisor. They are able to advise, understand and anticipate their customers' needs. For companies with
An upstream travel policy to optimize every stage of your trip
A business travel agency is aware of its customer's requirements, and offers a comprehensive service. Depending on the budget, number and frequency of trips, the business travel agency negotiates and implements competitive rates. In this way, it contributes indirectly to the success of its customers by freeing them from the management constraints associated with business travel. A business travel agency is a trusted partner, ready to adjust its services according to changes in the company (expansion, downsizing, opening up to international markets, etc.). For a business travel agency, it's essential to provide companies with innovative, scalable technological tools. Easy to use, they change the booking landscape for travellers. What's more, business travel agencies benefit from round-the-clock assistance 365 days a year.
Offline assistance for complete travel management
A business travel agency is made up of experienced consultants. This so-called offline service is a booking platform for all corporate business travel. Each account is managed by a dedicated account manager who supervises the travel agents. These travel agents know your business and the requirements of each traveler. They can provide you with solutions tailored to each traveler's profile. CTA Business Travel's travel managers have been experts in business travel for almost ten years. Thanks to their experience, they are able to assist your business travelers at any time of the day, any day of the year, in any language. They have high-performance tools at their disposal, enabling them to act swiftly in the event of unforeseen circumstances (missed connection, cancelled flight, lost trip, strike...).
The Online mobile application: speed and autonomy for all types of traveller
In addition, certain types of travellers prefer to manage their transport and accommodation bookings more independently. In this case, the business travel agency provides them with online tools. These are web platforms or mobile applications, both optimized and fun to use. It's a high-performance, all-inclusive technology, made available to professional travelers who are in a hurry and accustomed to travel. The traveler profile is predefined from the outset by the business travel agency in line with the company's travel policy. In other words, as with the offline profile, the employee logs in with a login and password. They then have real-time access to the best current rates for transport and accommodation, and can adapt their trip immediately. In their spare time, they can then focus on improving business relations and keeping track of their files, free from management constraints.
Managing your invoices and the administrative formalities associated with travel
When it comes to the extras involved in business travel, it's very reassuring for a company to know that the business travel agency will be able to manage the entire business trip. In fact, when you travel internationally, your business travel agency will take care of all the administrative formalities associated with your trip: arranging visas, contacting embassies, travel insurance, etc. Some countries require extensive and evolving formalities. A business travel agency will relieve you of all these travel-related constraints. Invoicing is carried out electronically. The management of expense claims is also integrated into your travel policy: management of different VAT rates depending on the country visited, and direct transmission of expense claims to your accounting department via a single detailed invoice.
Business travel agency services in 4 points
Benefit from a flexible solution tailored to your needs, and save money by better managing your business travel with the right business travel agency. Here are six service areas in which a business travel agency must stand out.
1) Belonging to a global network to negotiate rates
A business travel agency with a worldwide network is able to organize quality corporate trips to any destination. CTA Business Travel is affiliated to the Tourcom network. This powerful network enables our agency to negotiate rates on transport, accommodation, vehicle rental and VIP charter (helicopter, private chauffeur, etc.). Naturally, we offer the lowest rates on the market. Our agency is sought after by SMEs and SMIs for the highly competitive rates and services it obtains. We've been an expert in business tourism for nearly 20 years.
2) Special attention to travelers
An expert business travel agency makes all the difference when it comes to managing unforeseen events and incidents: delayed flights, cancelled flights, repatriation in the event of illness, accident or emergency, lost luggage or documents, etc. An employee geolocation service is available for managers in the event of an extraordinary situation.
3) Pay special attention to your internal communications
Thanks to its experience, an agency can help companies draw up their travel policy (standard expenses, management of subsistence allowances, etc.) and communicate it correctly and effectively to employees.
4) Ancillary services
Depending on your choice of business travel agency, some are real specialists in business tourism. This type of business travel agency, such as CTA Business Travel, is associated with other partners who are leaders in their field. SOP Events, a subsidiary of CTA Business Travel, specializes in the global organization of corporate and business events in France and abroad. A multitude of skills and possibilities are available to companies through their business travel agency. Event organization (seminars, conferences, corporate evenings...) but also corporate activities, such as team building, incentive activities, company meals...
Would you like a personalized audit of your business travel needs? Our experts are at your disposal:
- By telephone 05 34 391 396
- Via our contact form
Your personalized audit
Would you like a personalized audit of your business travel needs?
Our experts are at your disposal:
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