Agence déplacements professionnels: agencies to optimize business travel
When we think of travel agencies, we instantly think of vacations. In the beginning, travel agencies were all about the fun and excitement of getting away from it all. Agents offered their customers dream destinations at preferential rates.
But more and more, we're seeing the emergence of a new kind of travel agency. Those in charge of business travel. It's not always easy for companies to manage everything from visas to hotel and plane reservations... Calling on these agencies takes a big weight off their shoulders.
What does a business travel agency do?
The travel agency is the partner of choice for companies where employees are constantly on the move. It works closely with the company's travel manager. Several services are offered by the business travel agency.
Travel management.
This is one of the first services offered by agencies. The agency takes care of booking plane tickets, train tickets, hotel rooms, cars... Here, the agency can easily obtain offers and discounts to enable its customer to make some savings.
Traveler well-being.
When traveling, many problems can arise, such as accidents or illness. In such cases, thanks to the insurance that the agency arranges for its customers, the traveler is immediately taken care of. In some agencies, assistance is available every day of the week.
Consulting services.
Agencies can provide travelers with a wide range of useful information, including a country's habits and customs, how to behave in a country... Advice also applies to companies on optimizing and controlling costs, travel policy...
The use of technology.
The agency can provide the company with tools and software that can help them better organize business travel.
Leisure activities.
Some business travel agencies offer their customers' employees discounts and travel offers. Employees can also use this agency to organize their personal travel.
How do you choose an agency to make the most of your business trips?
A business travel agency is a key partner for all your travel needs. Choosing a business travel agency must meet certain criteria:
Reputation and credibility.
If possible, check with other companies. Alternatively, you can consult the annual Buying Business Travel rankings to find the travel agency that's right for you.
Availability and initiative.
The travel agency must be able to find solutions in the event of difficulties during the trip or unforeseen events.
Geographic reach.
The travel agency must be able to cover several countries in the world.
Rates and payment facilities.
The company must examine the payment facilities offered by the service provider.
Ancillary services.
All the little touches offered by the travel agency are not to be overlooked.
Entrust your business trips to a specialized agency
CTA Business Travel accompanies decision-makers, travel managers, assistants and business travelers... on their business trips. CTA Business Travel handles many aspects of business travel, including ticketing, airfare, hotel and car rental reservations.
With dedicated account managers, CTA Business Travel monitors each customer individually. The business travel agency enables them to better control their costs, by finding solutions adapted to customers' needs and means. To achieve this, they have two tools at their disposal: an online tool where all travel arrangements can be made, and an offline tool that enables them to communicate with agents by telephone.
Another advantage of CTA Business Travel is that the company has access to payment solutions without advance payment and at negotiated rates. In addition, to reduce and control expenses, the agency offers its customers a tool that automates the management of expense reports. The business travel agency also has a team of experts who analyze travel patterns and identify savings levers to reduce business travel budgets by around 30%.
Finally, CTA Business Travel assists travellers before, during and after their business trip. Whenever a problem arises, the traveler can call our hotline, which is available at all times. A task made easy by the fact that the advisor has access to the traveler's profile with all the information relating to the trip. This service can be used to cancel a reservation, change a itinerary, rent a vehicle, issue tickets, book a hotel, and provide assistance in the event of illness, accident, flight delays or cancellations, etc...
Your personalized audit
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