Do you travel a lot for business or pleasure, and want to know the best airports in the world? Here we attempt to rank the world's best and worst airports, and the gold medal goes unquestionably to Singapore's Changi Airport! Forbes, AirHelp.com and others publish their 2018 ranking of the world's best airports. They are based on three practical criteria in order of importance: punctuality of flights (departures and arrivals), quality of service and how passengers feel during their "stay" at the airport. The rankings were generated from the opinions of our passengers.

Asia tops the list of the world's best airports

"Basically, what unites these terminals is that getting there is the opposite of a chore," testify a majority of frequent flyers. "Passengers often find themselves wishing their layover could last a little longer so they could enjoy the IMAX cinema, the aquarium, the indoor jungle, the multi-storey slide, the swimming pool or even things they haven't even thought of yet." We'll have to acknowledge the major advance of airports located in Asia, which stand out by far from other airports located around the world. At the same time, Singapore's Changi, to name but one, is universally acknowledged to have set the bar very high when it comes to airport hospitality, with its butterfly-filled orchid gardens, movie theaters, food stalls and free foot massages.

13 of North America's major airports have only two airports in the top half of this ranking. Vancouver Airport (YVR), home to Cathay Pacific's impressive First and Business Class Lounge, was named the best airport in North America, and ranked ^14th worldwide. Denver (DEN) was named the best airport in the USA, ranking ^29th worldwide. Other major U.S. airports are well placed, such as Houston (IAH), ^48th, Atlanta (ATL), ^50th, San Francisco (SFO), ^51st, Dallas/FortWorth (DFW), ^56th, Seattle-Tacoma (SEA), ^62nd, and New York (JFK), ^69th. On the French side, Paris Charles de Gaulle Airport comes in at 28th place... However, we do have a few European airports in the Top 10.

Number one in the Top 10: Changi in Singapore for the sixth year running!

1. Singapore-Changi airport

Changi, Singapore, oversees more than 450 flight departures every day, making it the sixth busiest airport in Asia. only 12% of these flights were delayed by more than 15 minutes. The best rate of any airport in the top 10. It comprises three terminals linked by an automatic metro, plus a terminal for certain low-cost airlines. The airport can accommodate the Airbus A380. Handbags, clothes, cosmetics, watches and high-tech products... you'll find plenty to shop for during your stopover. In fact, there's nothing lacking at this airport. If you have a little more time, you can visit one of Changi Airport's two cinemas, in Terminal 2 and Terminal 3, to try out the king of the Top 10.

2. Seoul, South Korea (ICN)

Partly open to the public since the first half of 2018, the new terminal at Seoul Incheon airport is a pure concentrate of technological innovation and Korean culture.This extraordinary place is set to become a new benchmark in terms ofpassenger experience. Indeed, Terminal 2 is a showcase for its country to visitors from all over the world, the home of Samsung and LG, and a concentrate of efficiency and technology. On the runway observation platform, above the passenger counters, other robots straight out of a science-fiction film are on hand to show customers around the airport, ranked second in the Top 10. Others are designed to change currency, serve coffee to customers or inform travellers about their flights.

3. Tokyo Haneda, Japan (HND)

It makes you wonder whether airports aren't going to become a tourist destination, beyond their primary purpose of transporting people. The establishment's 4 floors are an attraction in their own right. The 3rd floor houses a shopping area called "Edo Koji", which recreates the streets of the old capital, and the 4th floor, "Tokyo Pop Town", offers a wide range of figurines, games and other items, reflecting contemporary Japanese pop culture. Deserving of its 3rd place in the Top 10, don't miss the Starry Café, the very first cafe-planetarium in an airport. A great place to have a good time, even if you don't have a plane to catch.

4. Hong Kong airport

Although Hong Kong International Airport is one of the busiest airports in the top 10, it is consistently rated 10/10 for its services. This high rating is due to maximum comfort, undeniable cleanliness, modern passenger facilities and impeccable check-in service, not to mention security. and impeccable check-in service. It also boasts a 360-person cinema withone of Asia's largest 4D screens. A leisure and relaxation area also offers the opportunity to play sports, in a rather interactive way as Asians like to do, which is why it ranks in the top five of the Top 10. Built on an artificial island off the coast of Hong Kong, HKG has become one of the world's most popular facilities since it opened in 1998. One of Asia's busiest airports, Hong Kong International is home to Cathay Pacific, Hong Kong Airlines and Dragonair. With a golf course in the immediate vicinity, as well as soccer, basketball, boxing and even skiing pitches, there's really nothing left to chance to keep you entertained, with even an area dedicated to PlayStation games. Suffice to say, sports and video game enthusiasts have come to the right place!

5. Doha, Qatar (DOH)

Qatar's state-of-the-art airport retains its prestigious position as the best airport in the Middle East for the fourth year running! Operating 24 hours a day, 7 days a week, the airport boasts two runways, a state-of-the-art air traffic control tower and currently handles 30 million passengers and 360,000 aircraft a year. Its optimized experience is characterized by innovative facilities, five-star customer service and its ultra-high-end terminal, which can handle over 30 million passengers a year. The terminal has been described as the world's most architecturally significant terminal complex, as well as the most luxurious. Doha International Airport, 5th in the Top 10, offers a tranquil water environment that provides an ideal backdrop for its elegant architectural elements, enhanced by advanced airport systems, in keeping with its vision of a "smart airport". Spanning more than 40,000 square meters, with an array of boutiques, food and beverage services, state-of-the-art spa facilities and a collection of unique works of art created by internationally renowned artists, it stands out as a destination in its own right, designed for the modern traveler.

6. Munich Franz-Josef-Strauss Airport, Germany (MUC)

Sixth in our TP 10 is Munich International, with a higher rate than Shangi of total annual flights (18.4%), but the highlight is that only 0.16% of all flights are cancelled or delayed by more than three hours.It's also undeniably one of the best airports in the world, cited as "the best for transit travel". Compact, clean, with a wide variety of stores, brasseries and bars. For travellers in transit: head for gate G. Here, waiting hours can be spent in pleasant comfort. In the colorful apple-green "Sleep - Relax - Work" area. Ergonomic armchairs, library, computers and Wi-Fi. The icing on the cake: napcaps. These are cabins for snoozing in a narrow, but true, horizontal bed. Price per hour: €10 from 10pm to 6am, the rest of the time: €15/hr. Once you've arrived at Munich airport, you can reach the city by bus. You can also take the train to Munich's main station.

7. Nagoya, Japan (NGO)

At first glance, you wouldn't expect a small airport to be able to provide such high quality and comprehensive services to travellers"-a comment read on Skytrax. Japan's second-largest airport, Nagoya Airport is universally recognized for its cleanliness and efficient service. Why is it so good? Built on a man-made island in the middle of Ise Bay, near the city of Nagoya, Central Japan International - also known as Centrair - is home to Japan Airlines and ANA. Centrair holds the distinction of being the best regional airport in the world. It features a bridge that allows passengers to watch the ships sailing into Nagoya harbor. It also has a pleasant lounge. You can enjoy the "Sky Deck", the closest observation point for aircraft in Japan. The furthest end of the Sky Deck is 300 m from the runway, and just 50 m from the taxiway used by the planes as they taxi to the runway. A great attraction for aviation enthusiasts.

8. London Heathrow, United Kingdom (LHR)

Heathrow Airport has once again been rewarded by travelers at the Skytrax World Travel Awards for being voted Best Western European Airport for the second year running and Best Airport for Shopping for the seventh year running. This puts it in 8th place in the Top 10. Terminal 5 was voted Best Terminal in the World for the fifth year running. In addition to the shopping and dining experience, Heathrow offers a wide range of connectivity, family travel and last-minute travel essentials. Stay connected while you wait for your flight with free Wi-Fi on your personal devices, pay-per-use computers with Internet access, and free charging stations for cell phones and laptops. For passengers traveling with children, baby-changing facilities are available in all terminals, as are breast-feeding rooms in Terminal 3. For your children's entertainment, play areas are available in terminals 3 and 5.

9. Zurich, Switzerland (ZRH)

In second place is Zurich Airport, in seventh position in the Top 10, up one place on last year. Estimated annual passengers: 27.7 million, previous rank: 7. Why is it so good? Very close to the center of Zurich, the airport is home to Swiss International Air Lines. It acts as a hub linking Switzerland's largest city with the rest of the country. For passengers facing an extended layover, Zurich airport offers bike and rollerblade rentals. It also offers excursions to the Swiss Museum of Transport in Lucerne. German airports remain in the top 10, with Munich, Frankfurt and, newly, Düsseldorf all joining the ranks. Unfortunately, we don't find any of our national airports on this list... France still has some work to do.

10. Frankfurt, Germany (FRA)

Why is it so popular, and why does it rank 10th in the Top 10? Frankfurt Airport is Europe's fourth busiest airport and one of the world's most important transit hubs. FRA leads Lufthansa's fleet of 270 jets. Skytrax reviewers praise it for the ease of transit between terminals, its abundant shopping and dining options.

Our French airports: big absentees from the Top 10

With an estimated 184 million passengers in 2018, French airports are far from offering the best conditions for tourists. In a satisfaction survey carried out by Que Choisir magazine among passengers from eight countries, Orly and Roissy-Charles-de-Gaulle came bottom of the list of the 32 airports handling more than 15 million passengers. Faced with this situation, most of France's airports have begun work. For example, the management of Paris Aéroport is to invest three billion euros to renovate terminals 2B and 2D at Roissy, including the extension of the link between these two terminals and the merging of the international terminals into T1... At Orly, following the inauguration in April 2016 of a new boarding hall capable of handling 1.9 million passengers, work continues on the 80,000 m² connecting building between the South and West terminals, scheduled for completion in 2019.

Not so far behind... the Province

In addition to France's two major airports, which account for over 51% of traffic, provincial airports serving between 3 and 15 million passengers also have their work cut out for them. In the Que Choisir rankings, Toulouse airport comes 9th, well behind Porto in Portugal. Nice airport is in 12th place and Bordeaux in 16th.

What do passengers think?

Among the airports most appreciated by passengers, we have Barcelona in the Top 10 (9th), but also destinations more vacation than business, such as Sao Paulo airport in Brazil (9.4/10), Nairobi in Kenya (9.2/10), Moscow Sheremetyevo in Russia (8.7/10), then Jakarta in Indonesia (8.7/10), Warsaw-Chopin airport in Poland (8.5/10) and Malta (7.8/10).